CRM Features

Powerful Features for Modern Sales Teams

From lead capture to deal closure and beyond, Skyward CRM equips your team with every tool needed to build lasting customer relationships.

Core CRM Capabilities

Eight powerful modules working together to supercharge your sales process.

Contact Management

Store and organize all customer information with rich profiles, tags, custom fields, and a complete interaction timeline.

Sales Analytics & Reporting

Real-time dashboards, pipeline reports, forecasting tools, and custom report builders to track every metric that matters.

Email Automation

Create drip campaigns, personalized sequences, and automated follow-ups with open and click tracking built in.

Lead Scoring & Routing

AI-powered lead scoring assigns priority based on engagement, fit, and behavior. Auto-route leads to the right rep.

Workflow Automation

Build custom automation rules for task assignments, status updates, notifications, and multi-step workflows.

Security & Compliance

Enterprise-grade security with SSO, role-based access controls, audit logs, GDPR compliance, and SOC 2 Type II.

Built-in Calling & SMS

Make calls and send texts directly from the CRM. Auto-log conversations, record calls, and track response rates.

Multi-Channel Engagement

Engage leads across email, phone, social media, live chat, and web forms from a single unified inbox.

See These Features in Action

Schedule a personalized demo and discover how Skyward CRM can transform your sales workflow.